
State Farm® Insurance Agent Denise Smith
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jakonya Astion
August 23, 2025
"The worst State Farm agent in Aurora . The Worse customer service .0 stars."
"We don’t show you as a customer in our agency. We strive to provide the best value we can to our customers. I’m sorry our rates did not work out for you. "
Miki Harkin
August 16, 2025
"Jayme is my go to person and she without fail is super responsive and cheerful, helpful."
"Thanks Miki! You’ve been a long time customer in our agency and we appreciate the trust you’ve placed in us."
Theresa Rowland
August 13, 2025
"Marcos was very thorough and helpful. He was wonderful to work with!"
"Thank you for the 5 star review Teresa! We appreciate having you as our customer!"
Jose Franco
August 12, 2025
"Vine para actualizar, y fui muy bien atendido por Marcos"
"Thank you for the 5 star review Jose! It’s always nice to receive feedback!"
Christopher Ames
August 7, 2025
"Quality service and fast. Needed renter’s insurance the same day and it was done within hours to satisfy landlord requirements. Jayme is exceptionally helpful. Keep up the good work."
"Thanks for the wonderful review Christopher! We appreciate it immensely! Thanks for being a great customer!"
Noelia Betancourt
July 9, 2025
"I’m so grateful for Jessica Escalante help with my car insurance and life insurance. She took the time to explain everything clearly and made sure I understood all my options. Her patience, knowledge, and kindness made the whole process so much easier for me. I’m truly happy with the service she provided and highly recommend her to anyone needing support with insurance!"
"Thank you so much for the wonderful review on Jessica! I will be sure to share your feedback with her. We will continue to provide you with the great service!"
James Hunt
July 1, 2025
"Constantly being harassed by these people, for some reason they won't leave me alone. Brian... Denise... LEAVE ME ALONE!!"
"Hello James, I’m sorry for your experience. We show you aren’t a customer in our agency. We simply have a standard follow up system to advise potential customers of our great rates. We will remove you from our system. "
David Hoffman
June 25, 2025
"Denise has been great in providing advice with our Roth IRAs and in helping us to maintain the right insurance coverage on our home and vehicles."
"Thank you for taking the time to give our Agency a 5 star review! I enjoy helping you achieve your retirement goals! It’s been a pleasure serving you."
Victor Mark
June 24, 2025
"Customer since 1990 with multiple car and home policies . For decades State Farm is always there ‘ like a good neighbor’. Agent Denise Smith and her staff are professionals with knowledge and curtesy. For my insurance needs usually just an E mail or a text way with fast response. She follows up and reviews my policies periodically to make sure coverage is adequate. Great job!! The State Farm App. 👍"
"Thank you for the wonderful review of our agency! We appreciate having you as our customer!"
Mark Ferrick
June 24, 2025
"State Farm has been reliable in processing hail damage claims."
"Thanks for the review Mark! I appreciate your feedback on our claim process!"
Elbert Sheets
June 21, 2025
"Best Insurance choice in Aurora Colorado. Everyone is always helpful and responsive to your particular situation and needs."
"Hi Elbert, we appreciate your review! It’s been an absolute pleasure to work with you and your family! "
Joyce Mary Macke
June 20, 2025
"Denise has been my agent for over 5 years. She has always given me good advice and responded to my questions/ needs in a timely manner. I will miss her and wish her well as I move on to another state to live."
"Thanks so much for your kind review Joyce! I have enjoyed our insurance and financial conversations through the years! Enjoy your new home and take care!"
Lachelle Lew
June 18, 2025
"I’ve been with this agency for years! I always have a great experience with everyone in Denise’s office! The team is friendly, knowledgeable and quick to respond. This is a top notch State Farm agency!"
"Thanks Lachelle! I appreciate your feedback and I’m happy to be your State Farm Agent!"
Teresa Garner
June 18, 2025
"Teamwork good phone adequate from day one that I switched to Denise Smith’s office it’s been pleasant and professional"
"Thank you for your vote of confidence in my agency! It’s been a pleasure to work with you!"
Melissa Gibbs
June 18, 2025
"Great service, fast response, easy to navigate the app when filling a claim."
"We appreciate the feedback Melissa! I’m so happy to hear your experience with the State Farm Mobile application went well!"
Agaitha Bynum
June 17, 2025
"I've been with State Farm since 1987. I started with Mr. Kull then Denise took over the practice. I've been treated very well over the last 38 years"
"Thank you for the 5 Star review Agaitha! We've enjoyed having you as a customer and we look forward to working with you for years to come!"
Neche Ana
June 2, 2025
"I paid for one year rental insurance and I have the 12 rental policy with me. To my greatest surprise, they took from my credit card and told me that I paid for only six months. I called the general customer service they told me that I paid for annual that I should call my local office to know why they did that. On Monday when I called them they said that the payment was for another six months. That I paid for only six months. They said that they will report and mess my credit up. Guess what I let it go but I decided not to do business with them again. Liars One of them mentioned that the rental price went up in Colorado and others are saying different things. Please don't do business with these people. You will regret it. I am positive"
"I’m sorry this was your experience. My team members are trained to be clear if payments on policies are annual or semi-annual. We also send a copy of a declarations page showing an annual premium. We do not report your decision not to pay your insurance premium to the credit reporting agencies. I will assure you they will not be contacted. Please call me (Denise) at 303-343-3515 if you’d like to discuss this further. "
ned parrott
May 30, 2025
"Superior responsiveness. Fast and informative."
"Thanks for the 5 star review! We appreciate customers like you, taking the time to give us some great feedback!"
Jesse Marble
May 30, 2025
"Very helpful and straightforward. Didn't over sell me on things I didnt need. Lower my car insurance even with 2 speeding ticket. This willb be the start of a long partnership i think. Thank you Denise smiths team! And thank you Brian O. For walking it over with me."
"Thanks Jesse! I’m so happy to hear we could help! "
Araceli Mena
May 9, 2025
"Jessica was super helpful with talking to me about my car insurance plan. To me, State farm is a great company. In the past, they have been quick and professional to respond to claims for my auto insurance as well. I highly recommend the Denise Smith location in Aurora."
"Thanks Araceli! I appreciate the feedback on Jessica! It’s always a pleasure to work with you!"
Mai Myrsiades
May 9, 2025
"Today I had Brian as an agent to help me. He was so nice and helped me with the best customer service. His work was outstanding and I am definitely not going to find insurance anywhere else :)"
"Thanks for the review Mai! Ill be sure to share your feedback with Brian! "
Debra Colecchia debracolecchia@email.com
May 7, 2025
"She is really great"
"Thank you for giving our office a 5 star review! We appreciate it Debra!"
Fernando Rojas
May 2, 2025
"Excelente servicio, gran atención, amabilidad, personal muy servicial y capacitado. Muy recomendada esta oficina!"
"Thanks for the 5 star review Fernando!"
Sheryl Walter
May 1, 2025
"MARC's was very helpful with my request and fast. I have been with State Farm for over 50 years.. Thanks for all the help."
"Thanks for being a long time customer of State Farm. We appreciate your loyalty!"
Michael
April 26, 2025
"Exceptional service, professional, welcoming and polite. Kaila is the one to ask for if you have questions or concerns for insurance coverage. she's incredibly knowledgeable, honest, and diligent. I truly felt that I was in good hands. I really appreciate the hospitality from the entire staff! Model A+ in business practice in my opinion. Thank you everyone!"
"Thank you for amazing review on Kaila and our office! We are happy to have you as a customer!"